EXPERT CONFERENCE

« How to improve customer engagement with video meetings »

LEC Physical | Room F
22/09/2021
13:30 - 14:15
Presented by: Pexip AS
Speaker : Thomas Gonfray
All level
French
Forum Digitalization
Keywords: VIDEO, COLLABORATIF, CLOUD, DIGITAL WORKPLACE, SECURITE
Pexip AS

Speaker

Thomas Gonfray

Thomas Gonfray
Pexip AS
Head of Sales Switzerland

Détails

How to improve customer engagement with video meetings

Do you want to inspire and surprise your customers? Are you wondering how to acquire new customers and how to maintain a personal dialogue with customers virtually?

Discover inspiring use cases, where virtual meetings get a personal touch.... whether it is a customer meeting via video integrated into your platform, digital administrative procedures with simultaneous translation or video conferencing with connected glasses to facilitate on-site support etc.

In addition to the user experience, you will also learn how to meet the highest requirements for security and data backup.

Your learnings:

  • Understand and improve customer interaction as part of an overall digitalization strategy
  • Discover concrete practical examples
  • Learn what to consider in terms of IT security and data protection