Efficy - Customer Success Executive
With 12 years (including 9 years in project team) of customer experience at Efficy, I'm happy to increase efficiency of our CRM customers in Belgium and Switzerland
My job:
- Knowledge of customer success processes.
- Create customer success plan with each client.
- Monitor and maintain our customer health.
- Analyze customer data to improve customer experience.
- Improve onboarding processes.
- Minimize customer churn.
[LEC Physical (ended)] How to increase the impact of your sales with a CRM
09/22/2021 | 11h30 -> 12h15 | Room I Forum: Sales performance Keywords: LOGICIELS CRM, COLLABORATIF, GESTION DOCUMENTAIREOur mission is to help each company succeed by helping it to transform its customer data into customer knowledge, while simplifying the work of its employees.
Our job is to offer you the most flexible CRM solutions on the market. Why do we do this? An open and customizable solution allows you to boost your sales with a CRM adapted to your organization, your processes, your teams, your events, your projects, your sales structure, your customer support and help desk system. Your sales people will thank you. Find out how to make it happen.